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Top 10 Tips for Working with AC Companies

Top 10 Tips for Working with AC Companies

Top 10 Tips for Working with AC Companies


Maintaining the optimal performance of an air conditioning (AC) unit is essential for ensuring a comfortable living or working environment, especially during hot summer days.

Choosing the right AC company to provide you with repair, maintenance, and installation services is crucial to ensuring that your unit is running efficiently and reliably. This article provides tips for finding the right AC company and working with them to keep your unit in top shape.

1. Choose a Reputable Company with Certified Technicians

The first and most important step in finding the right AC company is to ensure that the company you choose is reputable and has certified technicians.

A reputable company will have a good track record of satisfied customers and will have invested in the training and certification of their technicians.

Certified technicians are trained and tested to meet industry standards and will have the knowledge and skills to properly diagnose and repair your AC unit.

You can check for certifications by the company on their website or ask the technician for their certification card, you can find some helpful resources for finding certified technicians in your area at the Air Conditioning Contractors of America (ACCA) website.

2. Schedule Regular Maintenance

Regular maintenance is critical to ensuring the longevity and optimal performance of your AC unit.

The frequency of maintenance will depend on the age of your unit and how much it is used, but it's generally recommended to schedule maintenance at least once a year, preferably before the start of the hot summer season.

During maintenance, a technician will inspect, clean, and adjust your unit to ensure that it's running efficiently and safely. They may also identify and repair any potential issues before they turn into bigger problems.

To learn more about the importance of regular AC maintenance, you can check this article from Energystar

3. Replace Your Unit if Necessary

An AC unit typically has a lifespan of around 10-15 years. If your unit is approaching the end of its life or if repair costs are becoming excessive, it may be more cost-effective to replace the unit.

Some signs that it might be time to replace your unit include: increasing energy bills, frequent breakdowns, and inadequate cooling.

When choosing a new unit, consider the energy efficiency of the unit and select a unit with a high SEER (Seasonal Energy Efficiency Ratio) rating for the best energy savings.

4.Go for Energy-Efficient Units

As we explained in the previous point, one of the factors that you should consider when purchasing a new AC unit is its energy efficiency.

Energy-efficient AC units have a high SEER rating, which means that they use less energy to produce the same amount of cooling.

The higher the SEER rating, the more energy-efficient the unit is, and the less it will cost to operate. A SEER rating of 14 or higher is considered to be energy-efficient.

The Energy Star website is a great resource for finding energy-efficient AC units and can help you determine the best unit for your needs and budget.

5.Proper Sizing of the Unit

Properly sizing your AC unit is essential to ensuring that it can properly cool your space.

A unit that is too small will struggle to keep up with the cooling demands of your space and will have to work harder to maintain a comfortable temperature, which can lead to increased energy costs and reduced lifespan.

On the other hand, a unit that is too large will cycle on and off frequently, leading to increased energy costs and reduced comfort.

A good AC company will take into consideration the square footage of your space, the number of windows and doors, insulation levels, and other factors to determine the appropriate size of the unit for your needs.

To get a good idea of the sizing of the unit, it's recommended to have a load calculation done, many professionals can do it via software which can help to determine the size of the unit that will be suitable for your specific needs and location.

6. Understand the Warranty Offered

It is crucial to understand the warranty that is offered on the unit and labor.

A good warranty will typically cover the cost of parts and labor for a certain period of time, usually one to two years.

Some warranties may also include an annual maintenance check, which is another point to consider when choosing the right company.

Make sure you understand the length of the warranty and what is covered before making a purchase.

7. Compare Quotes

To ensure that you're getting a fair price for the services you need, it's important to compare quotes from multiple companies.

Make sure to get quotes for the same services so that you can accurately compare prices.

Also, keep in mind that the cheapest quote may not always be the best option. Consider the reputation, certifications, and experience of the company before making a decision.

8. Check for References

A reputable company will have no problem providing references from previous customers.

Take the time to contact these references and ask about their experience with the company. Were they satisfied with the service they received? Were the technicians punctual and professional? Were the services completed in a timely manner?

Also, check online reviews, searching on popular platforms like Google, Yelp or BBB will help you have a better idea of the company's reputation.

9.Check for Licensing and Insurance

It is important to make sure that the company you choose is properly licensed and insured.

A licensed company has met the state's requirements for operating an AC business, and insurance will protect you in case of any accidents or damage during the service.

You can check for licensing and insurance on the company's website or by asking the technician for their credentials.

10. Look for NATE Certification

NATE (North American Technician Excellence) certification is a widely recognized and respected industry certification for AC technicians.

NATE-certified technicians have passed a rigorous examination covering the installation, service, and repair of AC systems.

Look for a company that has NATE-certified technicians on staff, this guarantee that the technician will have the knowledge and skills to properly diagnose and repair your AC unit.


Choosing the right AC company and working with them to maintain your unit is essential for ensuring a comfortable living or working environment.

By following these tips, you can find a reputable company with certified technicians, schedule regular maintenance, and understand the warranty offered.

Compare quotes, check for references, licensing, and insurance, look for NATE certification, and choose energy-efficient units with the correct size for your space to get the best service possible.

Remember that conducting thorough research, consulting professionals, and reading customer reviews will give you a better idea of the quality of service and reputation of different companies, helping you make a more informed decision.


Here are some useful links that provide additional information on the topic of working with AC companies:

- The Air Conditioning Contractors of America (ACCA) website: This website provides a directory of certified technicians, as well as a wide range of resources on HVAC installation, maintenance, and repair.

- Energy Star: This website provides information on energy-efficient AC units and tips on how to maintain and improve the energy efficiency of your existing unit.

- National Occupational Standards for HVAC (NOS): This website provides information on the national occupational standards for HVAC technicians and the skills and knowledge that they are expected to have.

-The North American Technician Excellence (NATE) website: This website provides information on the NATE certification program for HVAC technicians, including how to become certified and a directory of certified technicians.

It is important to keep in mind that these resources will give you a better understanding of the industry standards, regulations and best practices in the field, as well as ways to find qualified professionals, certified and experienced technicians, check certifications, and also read customer reviews and feedback on different companies.